Telus multicast issue. The TELUS team acknowledges that our ...

Telus multicast issue. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Perform lab-based proof-of-concept evaluations and interoperability testing to validate compliance with TELUS and industry standards Document test results, issues, and recommendations to support design and performance improvements Collaborate with cross-functional teams to troubleshoot issues and support feature validation Additional details and variables are described at the original repository 1 /usr/sbin/fwenv_set is a helper script that executes /usr/sbin/fw_setenv twice consecutively. Shop deals on mobility plans and internet with the network that gives you peace of mind with 5-Year Plan Price Lock. Without setting up multicast routing, TV streams will stop working after 15 seconds because the multicast stream will not be routed to the TV boxes. Easy steps to fix most of your iOS or Android messaging issues. UniFi Gateway - Multicast DNS Multicast DNS is a UniFi Gateway feature that allows multicast traffic to transmit across different networks. Day of the appointment came and the guy called me and said “there is an IP assignment issue right now and if I come to your house you may not have internet for 3 days. I read somewhere that I just have to enable multicast passthrough on the Araknis router, I did that but I still have the same issue. I have 2 set top boxes at my place - a PVR and an STB. No internet, problems with TV, phone? We'll tell you what is going on. A collection of automated fixes and easy troubleshooting steps for common issues affecting your TELUS Internet and Optik TV services. 32. I understand this is an IGMP multicast issue. com/t/problem-with-rb250gs-and-iptv-telus-optik-ms-mediaroom/56723/1 The difference is, we are now on OS version 6. If I have 1 of the boxes just on, everything is fine. No issues with the old RT-N66U model router. Looks like it needs WPS enabled. In that case your best option is #1, to buy a switch and put it between the Nokia modem and UDMP/Telus router (both are connected to the intermediate switch, and not to each other), then have the Telus router for the TV boxes and the UDMP for everything else. 11. 29. I believe my Linksys router has the multicast filtering option/support. Requirements An independent UniFi Gateway or UniFi Cloud Gateway How does it work? Multicast DNS is active on the UniFi Gateway and forwards multicast traffic from devices between different networks (VLANs). I didn't notice this until now, so I'm not sure if it was broken in previous versions. 3 days ago · Check if Telus is down right now. In general if you have TV service it can be very difficult to get working on any third party router as multicast traffic is very hard to get working on most routers. Keep all your Telus devices on the Telus router for ease of deployment. TELUS offers faster and reliable network coverage to more Canadians than any other provider. interruption/stop of IPTV stream after 10-15 seconds) that others are experiencing when IGMP protocols are not working properly? Does google wifi/nest wifi support multicast, specifically with Telus Optik Tv? Does anyone have experience with setting up google wifi with optik tv? I have a 3200m at the moment and looking to upgrade to either the old google WiFi or the newer nest WiFi. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. Thanks! Hi Folks new to the sub and new Telus Fiber customer with Optik TV, and here as I have done a lot of research and reading over the last week on how… I read that the new mesh wifi hub does not have multicast, hence the reason why I couldn’t connect the tv boxes. See how we got you covered with our interactive coverage map. Please advise. As there is no decently priced network card or switch that can communicate properly at 2. 1p support. Multicast, the receive async method will return but throw operation not support socket exception. "Multicast routing and VLAN port forwarding will not executing at same time, and it seems that's the limitation, But there still another IGMP snooping in Wireless > Professional page, could you advise user to enable that option?" I explained Wireless is not an option for the IPTV device. Will my Telus Optik boxes work correctly in this setup? Would this setup make my Linksys router fail at some point? I like using the moca ethernet over coax adapters, so I want to continue using them. If you're an existing customer looking for support, please email our team at redditsupport@telus. The live TV is obviously getting a signal as well, because it plays just fine for 5-10 seconds. I have a full Araknis network and trying to get Telus Optik TV to work without having to use all the Telus hardware on the network side. Make sure you have IGMP snooping disabled on any VLANs handling the Telus multicast TV (they use IGMP). 1 (right…?) and we have the multicast module available So I have the RB750GL router and I installed the multicast module. The UDM can do multicast routing since version 1. The -8 option prefixes the U-Boot environment variable with 8311_. Just installed Telus internet service with Wifi modem - T3200M. I understand that when TV traffic passes through switches and extenders, there is a good chance that the device won’t support the multicast set up or will have some bugs and there will be problems. If I start another stream (watch This process is not thoroughly documented and can lead to a bricked device Step 1: Install the Azores bootloader Step 2: Multicast upgrade Follow through the WAS-110 multicast upgrade and community firmware recovery Telus uses the Mediakind (formerly Erriccson and Microsoft) mediaroom platform and the multicast is very very sensitive. Figured I'd bounce the UDM SE just for fun and after it came back up, I had a new checkbox for IPTV Support that was not yet enabled. This also happens on EndReceiveFrom and EndReceiveMessageFrom methods. Turns out the issue was with the Telus WiFi Hub. Any ideas? All of this was working fine with Shaw. Real-time overview of problems with Telus. The join, subscribe, and leave message formats must be exactly right or the multicast stream drops. . 374. You may have to stick with the T3200M, or use both routers and bridge port 1. I read that the new mesh wifi hub does not have multicast, hence the reason why I couldn’t connect the tv boxes. If you don't, the Optik TV boxes will cut out 15-1min into a video stream. Learn how to manage your account, set up mobile/desktop apps and preferences, and troubleshoot common issues. 4. Telus can run tests on your optical network to make sure it is performing as intended. The optical network is very robust and being needle thin, it is on/off (you seemed to be implying the AFL contractor might be the cause of issues), but they are probably within. The WAS-110 functions as an A/B system, requiring the U-Boot environment variables to be set twice, once for each environment. I called Telus and they ultimately couldn’t see anything wrong on their end so they sent a tech to my house. They were suppose to release a new firmware that may fix these issues, but no ETA on the release. From my service profile, I can get 3 streams in HD and 1 in SD at any given time. It seems to be filtering multicast traffic even in bridge mode. Now I wonder what other possible reason could it be that my Telus IPTV box connected to GT-AC5300 is experiencing the same issue (ie. com and include a detailed description of your issue, including your account number. TELUS is upgrading our internet network in select areas. This is my current topology: PVR > Wireless AP > Switch > pfSense > Telus WiFi Hub > Internet I currently have my Telus WiFi Hub set to fully bridged. mikrotik. I did find some instructions on connecting Optik TV to wifi. Are you experiencing Wi-Fi connection or disconnection issues on some of your devices? Log in to My TELUS to automatically fix Wi-Fi issues. I know how to make Optik TV work, I just dont like what I have to do in order to keep it working. Does anyone know if this is true? Very odd Telus would release a router that doesn’t support the tv boxes natively. Addendum 1: Using the USG’s LAN 1 & VLAN As with any project I learned a good amount and after writing this article decided to open TELUS’ Optik on the Go to find that I ran into the multicast issue. Looking to contact TELUS Customer Service? Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. Thank you! My TELUS - Log in to manage your TELUS account | TELUS Does google wifi/nest wifi support multicast, specifically with Telus Optik Tv? Does anyone have experience with setting up google wifi with optik tv? I have a 3200m at the moment and looking to upgrade to either the old google WiFi or the newer nest WiFi. Get support for Business Connect. 0, but it has to be configured manually through the command line. A few weeks later speed tests still showed ~300 up and down. Is Looking to contact TELUS Customer Service? Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. On the weekend, I'll try pulling a third IP. Very few third party routers properly support multicast, if at all. Seems that it has issues with multicast which was confirmed by support. Given that all the other internet services and even Telus on-demand works fine, I know there is no issue with the internet. I use an RT-AC66U with Asus Merlin 3. This app is available only for TELUS Business Connect Premium and Premium Plus customers. ) I don't know if your router can support optik tv. Is there any other setting on the T3200m that needs to be configured to make this setup work? Thanks! The issue currently is not listening on multiple ports and / or addresses, receiving multicast data on a single ip and port doesnt' work either. View live outage reports, current service status, response time, and reported problems from users worldwide. I quickly realized that this was due to all multicast traffic being routed to the USG’s WAN 2/LAN 2 (eth2) interface. If you are experiencing problems with Telus, please submit a report below. 5Gbps for use with the Nokia GPON SFP, I ended up grabbing an Nokia G-240G-A ONT instead and having Telus reconfigure that for use with my service. App for Zendesk TELUS Business Connect for Zendesk® provides seamless integration of your Zendesk® application and your TELUS Business Connect services to enabled improved customer retention, greater agent productivity, and advanced business processes. I initially tried setting it up with LAN 1 as the bridged port, but that gave me the same issues I'm currently having. It seems to be with the fact that you need to register with the kernel what unicast groups you want to listen to, otherwise the datagrams aren't even passed to your process. If the Eero doesn't support multicast, then you'll need to connect the PVR directly to one of the other ports on the NAH if you intend to keep using the Eero for the rest of your devices. Both primary and 2nd routers have IGMP Snooping Enabled. You can keep the TV devices wired to the other 3 ports to stay on the Telus router. ” The instructions that were linked are for specifically setting up multicast on LAN. 0. I just got Optik TV installed in my home. My wireless box shows full bars, box I noticed that channels tend to freeze and I get the signal lost message. Hi All, My issue is exactly the same as this one: http://forum. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. The map below depicts the most recent cities in Canada where Telus users have reported problems and outages. (Please disable it after its connected so you don't get hacked. Oct 4, 2013 · I replaced my old Netgear WNDR4000 with this router which had no issues doing this. The eClaims team is excited to announce an updated eClaims portal. Since I already have a TP-link AC1900 router, should I always connect it to each TELUS Optik TV uses multicast to deliver their TV streams to the TELUS TV boxes. Check and fix Internet and Optik TV issues with Health Check tools Run our simple automatic health check to detect and fix issues with your TELUS internet and Optik TV services. It needs multicast, IGMP, and possibly 802. If changes the socket flags from none to SocketFlags. Following this tutorial successfully will allow continuous TV viewing and PVR access without interruption using your UDM. If the RT-86U keeps the multicast traffic only on the LAN, wifi should still work fine for your own devices but wireless Optik TV boxes won't work. Checking it and selecting WAN1, my IPTV started working without issue. Existing customers who’ve been notified must contact us to upgrade to PureFibre at no cost. Thanks @RMerlin for confirming existence of IGMP proxying and snooping on GT-AC5300. If I go through the Araknis setup, TV will work for 5-10 seconds and then stop. If my cell phone that is provided by Telus can not maintain a clear connection while on the phone with you to solve connectivity issues with SubjectiveAbuse 2 months ago 473Views I enabled both IGMP Snooping and Multicast DNS as others have and also ran into the "signal for 5 seconds then nothing" on my IPTV. 30KViews 9Comments 5G Capabilities Here is a possible confirmation of an issue tech support. If you need help, you can request a callback with a support representative. 2pcm, zbrc2, zl09, c4di5, mtish, glhh, lcqpv, mhbgo, andv, rh04bk,