Zendesk support app. Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. Optional: In the Advanced options section: Enable Static IP Addresses: Registers a narrow set of static IP addresses to be added to your system's allowlist. com if you have any trouble. . Unite your business by integrating your favorite tools with Zendesk partners! Integrations include leading CRM, Social Media, & many other apps. Explore Zendesk's resources for using apps and integrations to enhance your customer support experience. And now that side conversations can create child tickets, it’s even more us Scrape Zendesk pricing, features, marketplace apps, and help center data. Zendesk Support for iOS is built for agents, team leads, and managers on the move. Discover how to add SMS support to your Zendesk instance. Key features, integrations, and more. Search to find context on your customer Enterprise support include priority SLAs with guaranteed response times, white-glove onboarding and workspace configuration, security/compliance review support, and ongoing training to master best practices. The Zendesk Support mobile app is an app for agents and team leads to view and respond to Zendesk tickets from your mobile device or tablet. The Marketplace is the hub for apps to customize Zendesk Suppor and Zendesk Chat,. Download apps by Zendesk, including Zendesk Support and Zendesk Chat. It's a fast and secure productivity tool that gives you visibility to your account in real time. See screenshots, ratings and reviews, user tips, and more games like Zendesk Support. While not as feature-rich as its desktop counterpart, the mobile app provides sufficient tools for basic ticket management, allowing for quick reading of customer tickets and Transform customer and employee service with Zendesk AI Agents—trusted by 200,000+ companies. Supp… Get started Zendesk API quick start Zendesk app quick start Build your first Support app Adding Web Widget (Classic) to your website or Zendesk introduced its first app marketplace for third-party Zendesk software in 2012. Answer: Embed Zendesk Support options into your native app. What's my plan? Support Team, Professional, or Enterprise You can configure your notification preferences for the Zendesk Support mobile app. Zendesk builds software for better customer relationships. Build a Zendesk-to-database or-dataframe pipeline in Python using dlt with automatic Cursor support. Receive and reply to Instagram, Line, Facebook Messenger and much more. The app will include a "Report bugs" link that lets the agent report a bug in an email to the app's author. In this tutorial, you'll use React to create a Zendesk Support app. 0 The Zendesk Support mobile app is available for download from both the App Store and Google Play Store for iOS and Android devices. Download Zendesk Support by Zendesk on the App Store. This article contains the following topics: Discover how to get the most out of Zendesk, with 10 Zendesk apps that will improve your Customer Support. Discover practical methods support teams use for reporting, audits, and data analysis. In the Marketplace, you'll find easily installable apps and integrations to enhance analytics and reporting, time tracking, agent productivity, and more. 6 thousand times. Supp… Date the requester was added to Zendesk Support Time the requester last signed in to Zendesk Support The app will display this information in the Apps panel on the right when the agent opens a ticket in the Zendesk Support agent interface. Download Zendesk Chat by Zendesk on the App Store. You can configure the app by activating the new agent experience, which makes it compatible with the Agent Workspace and supports conversational messaging. Which tickets you see, and how you interact with them, is determined by the permissions applied to your account. Sync runs will fail until these IP addresses are in the allowlist. OAuth provides a secure way for your application to access Zendesk data without having to store and use the passwor Chatwoot is an AI-powered, open-source customer support platform. [5] The IPO raised $100 million. [17] In Admin Center, click Apps and integrations in the sidebar, then select Apps > Zendesk Support apps. Zendesk Support is free to download for Android with an APK download size of 25. Initiate conversations using MessageBird channels. Export Tickets from Zendesk the right way. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. In the Currently Installed tab, hover over the public app you want to review, then click Rate and review from the drop-down menu. Whether customers reach out via WhatsApp, Facebook Messenger, Instagram, or your website chat, Sunshine Conversations lets you In busy Zendesk workflows, jumping between views, tickets, and searches can break your rhythm. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Zendesk side conversations are great when you want a quick thread alongside a ticket, without changing the core workflow. Handle dynamic SaaS content. 7 billion. Microsoft Copilot Integration: Brings AI-powered Zendesk support directly into the Microsoft 365 apps employees use daily. Sticky Notes buttons help remove that uncertainty by putting clear, guided actions directly inside Zendesk. Discover Zendesk's file attachment limits across messaging, tickets, and help center channels, plus practical workarounds for handling larger files. Provide great support - anytime, anywhere Unite your business by integrating your favorite tools with Zendesk partners! Integrations include leading CRM, Social Media, & many other apps. Zendesk Support mobile app is designed to aid in efficient customer service management on the go. 10 out of 5 stars based on 7. You can useOAuth 2to authenticate all your application's API requests to Zendesk. Support for Android empowers you to access Zendesk whether you’re at your office or on the go! Some of the key features you’ll find in the app: Focus on today Get a snapshot of your ticket Views to review volume, demand, and figure out what needs to be prioritized for your account. Compare eDesk, Gorgias, Zendesk and Freshdesk on pricing, automation, scalability and ROI. Deliver fast, personalized support across chat, email, voice, and more. When a Zendesk event occurs, a mobile About the Zendesk Support mobile app What's my plan? Support Team, Professional, or Enterprise The Zendesk Support mobile app is an app for a You can access your tickets in the Zendesk Support mobile app. [16] That same year, Zendesk announced its first acquisition. Built-in AI assistant helps agents respond faster. It's designed to let you quickly work with support tickets on your mobile device, including: Zendesk builds software for better customer relationships. Zendesk Support URL: Enter the instance URL, including https://, which is your Zendesk Support URL. A complete guide to creating and implementing Zendesk messaging carousel templates using Sunshine Conversations API, AI agents, and best practices for modern customer support. [6] By 2013, the company had 450 employees. Instead of memorizing processes, agents can rely on visible buttons that do the right thing in one click. How to get started with Zendesk Sunshine Conversations in 2026 Zendesk Sunshine Conversations brings all your customer messaging channels into one unified API. 73. The Zendesk Support mobile app is available for download from both the App Store and Google Play Store for iOS and Android devices. Quickie ’s Pin button solves this by letting you keep the app open while you browse tickets, move between queues, or investigate related records. Feb 13, 2026 ยท Zendesk Support is a business app developed by Zendesk Mobile with 910 thousand downloads. La aplicación móvil de Zendesk Support se puede descargar tanto desde la App Store como desde Google Play Store para dispositivos iOS y Android. Do you need a better way to manage customer inquiries and keep your team organized? Zendesk is one of the most popular customer service solutions on the market, but does it have a desktop app? In this article, we will answer that question and discuss the benefits, features, and impact of the Zendesk Support App. Zendesk Support is a beautifully simple system for tracking, prioritising, and solving customer support tickets. Learn how Zendesk helps customer support teams and turns contact centers into retention engines. This guide walks through every option: the native Notification API and Create Client API, the free Relay app from Zendesk Labs, and third-party integrations like MessageBird. A step-by-step guide to setting up Zendesk messaging form templates, from structured messages to AI agent integration. A comprehensive guide to setting up and optimizing greeting messages in Zendesk messaging for both AI agents and human agent assignments. Self-host on your infrastructure or use our cloud to manage conversations across live chat, email, WhatsApp, Instagram, Facebook, and more. The Salesforce app for Zendesk Support allows agents to view Salesforce data directly within Zendesk tickets. Zendesk Support has earned 3. You also get a direct line to our Product team for integrations and roadmap input, plus dedicated expert guidance to deploy AI at scale. The Zendesk Support mobile app is an app for agents and team leads to view and respond to Zendesk tickets from your mobile device or tablet. A beautifully simple system for tracking, prioritizing, and solving customer support tickets We support you, you support your customers Zendesk Support puts all your customer information in one place. You can also change the app’s theme. Answer: -up to 15 pages allowed for your support account -have to be an admin to setup FB page -post = ticket Mobile SDK Channel . Integrate the HubSpot CRM Connect app into Zendesk Support. Click Continue. [6] In 2014, Zendesk filed an initial public offering [15] and was valued at $1. 73 MB, and the latest available version is 2. Manage customers efficiently and in a timely manner, enhance privacy with iProVPN. Zendesk and Hubspot integration, helps your support team and sales team on sync. Allows customers to get help directly in your application f API Channel . It offers a streamlined user experience to manage and track customer issues effectively without being tied to a desktop. To build the app, you'll use the Zendesk React app scaffold and Zendesk Garden React components. About Connect various social media channels of MessageBird with Zendesk Support using the MessageBird for Zendesk Support Integration. Uncover the real cost of popular eCommerce helpdesks. The client gives you a number of methods to interact with the Apps framework. See screenshots, ratings and reviews, user tips and more games like Zendesk Chat. Please contact contact@beri-app. Enable your desired social media Zendesk supports outbound messaging through multiple methods, from native APIs for developers to free no-code apps for support teams. Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with! The client provides an interface between your app and a host application such as Zendesk Support. Para configurar la aplicación puede activar la nueva experiencia de agente, que la hace compatible con el Espacio de trabajo de agentes y admite la mensajería conversacional. View Zendesk Support stats: a free business app developed by Zendesk Mobile with 500,000+ downloads. This guide covers native Zendesk Text, third-party integrations, setup steps, and how to choose the right solution. Know the best Zendesk Alternatives for business needs. It's designed to let you quickly work with support tickets on your mobile device, including: To select the fields to disable, open the Disable Ticket Fields application page in the Zendesk Support navigation bar. 5 thousand user ratings, and in the last 30 days the business app was downloaded approximately 5. After the app is installed, admins can configure various settings, such as the Salesforce objects and fields that appear, data refresh rates, data filters, and user access. The onboarding challenge in Zendesk New agents usually know what they want to do, but not always how to do it yet. A modern, privacy-focused alternative to Intercom, Zendesk, and Freshdesk. 5ywd, dkwz, 0l7uh, wgfb, ej2hb, zqeeii, f21vz, jh7bw, erhtgj, fiaw4,